Thank you for shopping at Vegan.co.uk

Refunds and exchanges will be decided by each individual vendor; each store is owned and operated by them and the rules are set out by them.

Is it best to contact the vendor and query what their refund policy is, we encourage our vendors to be as clear and polite and to do their best when it comes to refunds and exchanges, most of the vendors will require you to pay for delivery to return the item and then handle things from there.